Privacy Policy
Last updated: June 2, 2026
This Privacy Policy explains how iMood Lab ("iMood", "we", "us") collects, uses, and protects your information when you use the iMood AI Service. By using the Service, you consent to the practices described here.
1. Information We Collect
- Account data: email address, phone number, and authentication identifiers.
- Content you provide: videos, audio, images, and text used to create and interact with Digital Humans.
- Usage data: device information, app interactions, and log data.
- Payment data: processed by third-party payment providers; we do not store full card numbers.
2. How We Use Your Information
- To provide, operate, and improve the Service, including generating Digital Humans;
- To personalize your experience and provide companion interactions;
- To process transactions and manage your account;
- To detect, prevent, and address fraud, abuse, and security issues;
- To comply with legal obligations.
3. Biometric and Likeness Data
Creating a Digital Human involves processing facial and voice characteristics. We process this data solely to provide the cloning and interaction features you request. You may delete your Digital Humans and associated data at any time from within the app.
4. Sharing of Information
We do not sell your personal data. We may share information with service providers (e.g. cloud hosting, payment processing) under confidentiality obligations, or where required by law.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. When you delete content or your account, we remove the associated data within a reasonable period, subject to legal retention requirements.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at imood@imoodlab.com.
7. Security
We use technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure.
8. Children's Privacy
The Service is not intended for individuals under 18. We do not knowingly collect data from minors.
9. International Transfers
Your data may be processed in countries other than your own. We take steps to ensure appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy. We will notify you of material changes through the Service.
11. Contact
For privacy questions, contact imood@imoodlab.com.
